Shipping and Payment
1. Cash on Delivery
2. Credit or Debit Card via PayMongo
3. Gcash via Paymongo
Shipping and Delivery
When will my orders be processed?
- For Cash on Delivery, the order will be processed within 48 hours after placing the order.
- For paid orders, we will process your order within 48 hours after payment confirmation.
How do you ship my orders?
- Shipping rates vary depending on the number of items, volumetric weight and shipping location. You can check the shipping rates on the shopping bag summary.
- Shipping rates start at ₱95 for Metro Manila, ₱115 for Luzon, ₱145 for Visayas, and ₱155 for Mindanao (up to 1kg)
When will I receive my orders?
||Delivery Lead Time
||3 to 5 days
||5 to 7 days
||7 to 10 days
||7 to 10 days
- Estimated delivery times are to be used as a guide only and will only commence from the date of dispatch.
- There might be a delay in receiving your orders during sale events, special holidays, and inclement weather.
How do I track my orders?
For orders shipped via LBC or 2Go:
- You will receive an email from us once we dispatched your order from our warehouse.
- Our partner courier will send a text message that indicates the tracking number, incase no text message was received please contact us.
- As soon as the tracking number is available, you can track your delivery on this site. For LBC: https://www.lbcexpress.com/ For 2Go: https://express.2go.com.ph/
- For private couriers, we are unable to send you the tracking number at this time but we will be contacting you on the delivery day.
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